Public Training Course - Terms and Conditions

By completing a purchase, you agree to these terms which will bind you and (if you are an employer) your employees. If you do not agree to these terms, we shall not sell Training Services to you and you must discontinue the purchasing process now.

Wise Noodles is a trading name of John Le Drew.

1. Bookings / Registrations

Public training course bookings can be made in the following ways;

  1. Via the Wise Noodles website: www.wisenoodles.com/training
  2. By email: training@wisenoodles.com
  3. By telephone: +44 (0) 161 394 0710

When registering via our website, payment can be made immediately by Credit/Debit Card, or select invoice option for BACS/PO/Wire Transfer payments.

It is the responsibility of the booker to provide Wise Noodles with a Purchase Order if one is required, and to ensure Wise Noodles has been provided with current company accounts payable details including email address.

Making a booking constitutes a binding contract according to our terms and conditions herein.

2. Payment

Invoices are payable in full within one month of registration/invoice date, or no more than 14 days prior to the course start date (whichever is sooner). Wise Noodles financial information and terms of payment are included on our invoices, however should you require further information please email info@wisenoodles.com.

Payment can be made directly via our website at the time of booking by Credit/Debit card.

For Credit/Debit card payments after registration, please call us on +44 (0) 161 394 0710 during business hours.

3. Late Payment

Wise Noodles reserves the right to refuse course admission if payment has not been received prior to the course start date.

Under the Late Payment of Commercial Debts (Interest) Act 1998, late payment will be subject to an interest charge of 8% above base rate on the full amount outstanding.

4. Customer Cancellation/Transfer

  1. Where Wise Noodles receives no cancellation notice from the customer prior to the start of the course, and the delegate does not attend the training, the following will apply:

    1. No refund of the course fee will be made. If payment has not been made, full payment plus any applicable interest charge will be due immediately.
    2. The option to transfer is not available and a new course booking will need to be made and paid for.
  2. A substitute can be named up to 5 days prior to the course at no extra charge. Please also note that for the latter, substitute delegates must have the necessary pre-requisites in order to attend the course.
  3. Wise Noodles understands that circumstances may occur which require the customer to re-schedule training to another Wise Noodles public training course. All transfers must be confirmed by email and the following fees will apply immediately:

    Weeks prior to course start

    First Transfer

    Subsequent Transfer

    More than 4 weeks

    No charge

    £50

    2 - 4 weeks

    No charge

    £100

    1- 2 weeks

    £50

    £200

    Less than 1 week

    No option to transfer, unless in exceptional circumstances at a cost of £200.

5. Cancellation Policy

All cancellations must be confirmed by email and the following fees will apply immediately.

Weeks prior to course start

Fee

More than 4 weeks

No charge

2-4 weeks

50% of total course fee

Less than 2 weeks

100% of total course fee (no refund)

6. Cancellation and alterations to course contents, dates, venue and trainer

Wise Noodles reserves the right to cancel or change any public or in-house course and undertakes to provide reasonable notice of the cancellation or change except in the case of an emergency.

The delegate will be entitled to a refund of fees paid to Wise Noodles in the event of a cancellation or any change to the course date or significant change in venue, but shall not otherwise be entitled to compensation or costs or damages arising from such a cancellation or change.

We will do our best to accommodate delegates on to a suitable alternative course/date.

7. Refunds

Wise Noodles will refund fees paid, taking into account any applicable fees noted in Sections 4 and 5.
If payment for the order was originally made by credit card, any refund due will be made back to the same card. If payment for the order was made by another method, the refund will be made by direct bank transfer.

8. Fees, Card Charges and Receipts

Public course fees include tuition on the day(s), all relevant course materials, and lunch and refreshments.

Wise Noodles is responsible for covering any credit card charges arising from use of the online registration system. However, in the event of a cancellation, these fees may be passed on to the Customer.

9. Course Joining Instructions

Course Joining Instructions include venue details, course start/finish times and trainer details. These are sent within 24 hours of registration. Please check your junk mail folder, and if you have not received instructions please contact us by calling or emailing us.

10. Copyright

All Wise Noodles course materials including graphics, code, text products, software, audio, music and design is owned by Wise Noodles or third party course providers. No content, in whole or in part, of the Wise Noodles materials may be copied, reproduced, uploaded, posted, displayed, linked to, or used in any way without the prior written permission of Wise Noodles. Any such use is strictly prohibited and will constitute an infringement of the copyright and other intellectual property rights of Wise Noodles, or in the case of material licensed to Wise Noodles, the owner of the materials.

11. Non-EU Delegates

Wise Noodles welcomes customers from overseas locations, but for those resident outside of the European Union, a valid visa, and the ability to comply with all immigration requirements should be in place prior to making a course booking.

Please note that Wise Noodles workshops do not qualify customers for a student visa or for entry to the UK or other EU countries. Visa information is given here; https://www.gov.uk/government/organisations/uk-visas-and-immigration

Travel costs or other expenses incurred are entirely the responsibility of the customer.

11. Discounts

Early Bird
Wise Noodles offers a discount for customers registering and paying at least 2 months prior to the course start date. Please see website for current prices. 

Discounts and Special Offers are at the discretion of Wise Noodles and can be withdrawn at any time.

11. Specific Needs

Wise Noodles aims to ensure that its courses are accessible to all. Should you have any specific requirements, please don’t hesitate to contact us.

12. Contact Details

Telephone: +44 (0) 161 394 0710
All Enquiries: info@wisenoodles.com